Privacy Policy
The Well Adjusted Chiropractic Centre 69 Yonge Street, Suite 301, Toronto, ON M5E 1K3 416-504-8880 | getadjusted.ca
Last updated: June 2026
Please note: This privacy policy has been prepared for general informational purposes and should be reviewed by a qualified legal professional familiar with Ontario healthcare privacy law before implementation. The Well Adjusted Chiropractic Centre is committed to protecting your privacy in accordance with applicable Canadian legislation.
Our Commitment to Your Privacy
The Well Adjusted Chiropractic Centre is committed to protecting the privacy and confidentiality of your personal and personal health information. As a regulated healthcare provider in Ontario, we collect, use, and disclose personal health information in accordance with the Personal Health Information Protection Act, 2004 (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
This policy explains what information we collect, why we collect it, how we use it, and your rights with respect to your personal information.
Information We Collect
Personal information collected through this website and our clinic may include:
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Your name, address, phone number, and email address
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Information submitted through our contact or booking forms
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Appointment booking details
Personal health information collected at our clinic includes:
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Health history and medical background
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Presenting complaints and symptoms
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Examination findings, including postural analysis and range of motion
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Diagnostic imaging referrals and results
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Treatment records and progress notes
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Care plan and home exercise protocols
We collect only the information necessary to provide you with chiropractic care and related services.
How We Use Your Information
We use your personal and personal health information to:
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Provide chiropractic care and related health services
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Communicate with you about appointments, care plans, and clinic updates
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Process appointment bookings and administrative matters
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Fulfill our legal and regulatory obligations as a member of the College of Chiropractors of Ontario (CCO), the Ontario Chiropractic Association (OCA), and the Canadian Chiropractic Association (CCA)
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Respond to inquiries submitted through our website contact form
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Disclosure of Your Information
We may disclose your personal health information in the following circumstances:
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With your consent — to other healthcare providers involved in your care, at your request
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As required by law — including mandatory reporting obligations under applicable Ontario legislation
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For payment purposes — to your extended health insurer, with your consent, to process claims
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To regulated health regulatory bodies — if required as part of a quality assurance or complaint process
We will not disclose your personal health information without your consent except as permitted or required by law.
Website Information Collection
When you visit getadjusted.ca, standard web server logs may record information such as your IP address, browser type, and pages visited. This information is used for website analytics and security purposes and is not linked to your personal identity.
Our website uses cookies to improve your browsing experience. You may disable cookies through your browser settings; however, some website features may not function properly as a result.
If you submit a contact form or booking request through our website, the information you provide is used solely to respond to your inquiry or process your appointment request.
Data Security
We take reasonable technical and administrative measures to protect your personal and personal health information against unauthorized access, use, disclosure, copying, modification, or disposal. Paper records are stored securely at our clinic. Electronic records are protected by password access and reasonable security measures.
No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security of information transmitted through our website.
Retention of Information
We retain your personal health information for a minimum of 10 years from the date of last treatment, or until you reach age 18 if you were a minor at the time of treatment, in accordance with the requirements of the College of Chiropractors of Ontario.
Website contact form submissions are retained only as long as necessary to respond to your inquiry.
Your Rights
Under PHIPA and PIPEDA, you have the right to:
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Access your personal health information held by our clinic
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Request corrections to inaccurate or incomplete information
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Withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
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File a complaint with the Information and Privacy Commissioner of Ontario if you believe your privacy rights have been violated
To exercise any of these rights, please contact us directly at:
Dr. Matthew Hannikainen DC The Well Adjusted Chiropractic Centre 69 Yonge Street, Suite 301, Toronto, ON M5E 1K3 Phone: 416-504-8880 Email: hannikainenchiropractic@gmail.com
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable legislation. The date of the most recent revision is noted at the top of this page. We encourage you to review this policy periodically.
Governing Legislation
This privacy policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, including:
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Personal Health Information Protection Act, 2004 (PHIPA) — Ontario
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Personal Information Protection and Electronic Documents Act (PIPEDA) — Federal Canada
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Regulations and standards of the College of Chiropractors of Ontario (CCO)
Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us:
The Well Adjusted Chiropractic Centre 69 Yonge Street, Suite 301 Toronto, ON M5E 1K3 Phone: 416-504-8880 getadjusted.ca
